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Privacy policy

This Privacy Policy describes the type of personal information that „PRO SOFT" LTD., as a personal data administratoe, the data it collects for you, the purposes, the grounds, the ways of their processing, as well as your rights regarding the processing of your personal data. This policy is prepared in accordance with the principles of Regulation (EU) 2016/679 - General Regulation on Personal Data Protection and the Personal Data Protection Act.

  • What information do we collect about you and why?

    We may collect personal information about you when you use the website, register or purchase our software product. In most cases, we require your personal data for the purpose of concluding a contract, to comply with a legal obligation or to protect our legitimate interest. Without this data, we would not be able to provide the relevant services. If you do not provide us with credentials, we will not be able to provide you with the relevant service. Depending on the services you use, we may collect and process the following information about you:

    When contacting us through our website
    • Names;
    • email address.
    When registering on our website for a demo version of our product
    • Names;
    • email address;
    • populated place.
    When purchasing a licensed product
    • Names and personal identification number;
    • Address;
    • Bank details.
    • As well as other data that we may receive from you when using our licensed product.
  • On what basis do we process your personal data?

    We may process your personal data alternatively, on any of the grounds listed below:

    • Conclusion or performance of a contract;;
    • Your unequivocal consent to the processing of your personal data, expressed through actions for sending the data and their confirmation;;
    • Our legitimate interest in establishing, exercising and defending our rights in connection with a potential or arising dispute;;
    • Fulfillment of a legal obligation - in connection with tax or other legislation.;
  • For what purposes will we use your data?

    We need your personal information so that we can:

    • to contact you when filling out our contact form;;
    • to provide a demo version of our product;;
    • to enter into a software license agreement.;

    The personal data we collect from you will only be used for the purposes for which it has been announced that it is being collected for.

    We would also like to improve the service we provide to you by receiving information from you. To achieve this goal, when you access our site, you will be asked to provide or refuse to provide your consent to store cookies on your device. Detailed information can be found in the Cookie Policy.

  • Who has access to your information?

    „Pro Soft" Ltd. respects and preserves the confidentiality of your personal data. Subject to legal requirements it is possible „Pro Soft" Ltd. may disclose your personal data to third parties.

    Third parties with whom we may share information are:

    • Hosting companies that are responsible for the maintenance of the website and / or its individual functionalities.;
    • External consultants who provide services in the field of legal and accounting services.;
    • State, municipal or other organizations with public functions that may receive information on the basis of legal powers to request and receive such information, as well as other state bodies in the cases provided by law, in connection with the performance of legal obligations or in connection with judicial production.;
  • How long do we store your personal data?

    Your personal data will be stored for the period necessary to fulfill the purposes described above, but not more than 5 years, unless the law requires us to keep the data for a longer period. However, in the event of a legal or other dispute, we may retain your personal information for 5 years or until it is finally resolved.

  • Your rights with respect to your personal data

    „Pro Soft" Ltd. respects and preserves the confidentiality of your personal data. Subject to legal requirements it is possible „Pro Soft" Ltd. to disclose your personal data to third parties.

    • to access your personal data that „Pro Soft" Ltd. processes, and get a copy of them;;
    • your personal data to be corrected in case of inaccuracy or when the data is incomplete;;
    • request your data to be deleted when the conditions for doing so are met;;
    • in the cases specified by law to require the processing of your personal data to be limited;;
    • in the cases specified by law to object to the processing of your personal data;;
    • exercise your right to data portability and request that your data be provided in a structured, widely used and machine-readable format;;
    • when the processing is carried out on the basis of your consent, to withdraw the given consent at any time and without paying any fees;
    • to submit a complaint to the Commission for Personal Data Protection;
    • to withdraw your consent when the processing of your personal data is based on consent.;

    We do our best to keep your data up to date. However, if you notice incorrect data or other irregularities, you can correct, update, change, delete or exercise any other right by contacting us at „Pro Soft" Ltd.. We will respond to your request as soon as possible, usually no later than 30 days after receipt.

    You also have the right to lodge a complaint with the Commission for Personal Data Protection when the relevant prerequisites are in place.

  • How we protect your personal data?

    The security of your data is important to us. When you provide us with data, we will take all necessary steps and make every effort to ensure that it is processed securely in our systems..

  • How to contact us?

    In the event that this policy does not answer your questions or you have another inquiry, please contact us directly. You can do it at the following address office@hype-software.com