Terms and conditions for the website

The terms governing visitors' access to and use of this website.

TERMS AND CONDITIONS

FOR USE OF THE WEBSITE

WWW.hype-SOFTWARE.COM

(Version No. 1/10.08.2026, effective from 10.08.2026)

Information society service provider:

Name: PRO SOFT AD

Company registration number: 207707051

VAT identification number: BG207707051

Registered office and business address: 17 Borisova Street, floor 2, office 3, Ruse 7000, Bulgaria

Telephone: +359 2 450 00 05

Email address: [email protected]

Website: www.hype-software.com

GENERAL PROVISIONS

Article 1. (1) These Terms and Conditions govern access to and use of the Website and the relationship between the Company and Visitors regarding Website use.

(2) The Website is exclusively informational and presentational. It does not register user accounts, provide Software access, conclude contracts, or process payments.

(3) These Terms and Conditions do not govern the right to use the Software. Provision and use are governed by the Software Terms and Conditions and the relevant Individual Agreement.

Article 2. (1) These Terms and Conditions bind every Visitor from the moment they access the Website or any part of it.

(2) By accessing the Website, the Visitor confirms familiarity with these Terms and Conditions, accepts them, and undertakes to comply.

(3) Visitors who do not accept them must immediately stop accessing and using the Website.

(4) Failure to read these Terms and Conditions does not release Visitors from compliance.

Article 3. For these Terms and Conditions, the following terms have the stated meanings unless expressly indicated otherwise:

1. „Company“ means PRO SOFT AD, a joint-stock company registered and operating under the laws of the Republic of Bulgaria, entered in the Commercial Register and Register of Non-Profit Legal Entities maintained by the Registry Agency under company registration number 207707051.

2. „Terms and conditions“ means these Website terms and conditions, together with all amendments and/or supplements published on the Website.

3. „Cookie Policy“ means the Company's Cookie Policy published on the Website, governing cookies and similar technologies during Website use.

4. „Privacy Policy“ means the applicable Company Privacy Policy published on the Website, containing information about personal data collection and processing and data subjects' rights.

5. „Visitor“ means any person accessing the Website or part of it, regardless of device, means, or purpose of access.

6. „Software“ means the software product named hype Software, a software solution exclusively owned by the Company.

7. „Software Terms and Conditions“ means the Company's Terms and Conditions for use of hype Software, including all amendments, supplements, and appendices published on the Website.

8. „Content“ means all information and materials published or accessible on the Website, including texts, names, trademarks, logos, design, structure, images, photographs, video and audio, graphics, icons, databases, and program code.

9. „Website“ means the website at www.hype-software.com, owned by the Company, with all its subpages, features, and Content.

10. „Enquiry Form“ means the electronic form on the Website through which Visitors may request a Software demonstration or send an enquiry to the Company.

WEBSITE ACCESS AND NATURE OF CONTENT

Article 4. (1) Website access is unrestricted and free of charge, without registration or provision of Visitor data.

(2) Visitors provide the device, internet connection, and software necessary for access at their own expense and risk.

Article 5. (1) Website Content is informational and promotional, presenting the Software, related services, and the Company's activities.

(2) Content is not consultation, advice, recommendation, warranty, or professional opinion and must not be the sole basis for decisions without prior verification with the Company.

(3) The Company endeavours to publish accurate, complete, current information but does not guarantee this at all times.

Article 6. (1) Published prices, pricing terms, promotional prices, discounts, Service Packages, and service scope and parameters are informational.

(2) This information is neither a public offer under Article 290 of the Commerce Act nor an offer to conclude a contract and does not bind the Company.

(3) Unless expressly stated otherwise, published prices exclude VAT.

(4) The Company may change prices, promotional terms and duration, and service scope and content at any time without notice.

(5) Only pricing and other terms agreed in an Individual Agreement bind the parties.

Article 7. (1) The Company may unilaterally change, supplement, restrict, or discontinue the Website or any part, feature, or Content at any time without notice.

(2) Access may be temporarily suspended or restricted for servicing, maintenance, updates, troubleshooting, or other security or operational reasons.

(3) The Company is not liable for damage arising from actions under paragraphs 1 and 2.

DEMONSTRATION REQUESTS AND ENQUIRIES

Article 8. (1) Visitors may use the Enquiry Form to request a Software demonstration or contact the Company.

(2) Visitors must enter truthful, accurate, complete, current data.

(3) Visitors may not enter another person's data without proper grounds and are responsible for the lawfulness of providing it.

(4) Visitors are liable for damage to the Company or third parties from false, inaccurate, or other persons' data.

Article 9. (1) Sending a request or enquiry through the form, by phone, or by email creates no contractual relationship and does not oblige the Company to contract, provide a quote, or demonstrate the Software.

(2) Published response times are indicative and do not bind the Company.

(3) By submitting a request or enquiry, Visitors agree to be contacted at the phone and email provided regarding that request or enquiry.

WEBSITE USE RULES

Article 10. (1) When using the Website, Visitors must not:

act in breach of applicable law, these Terms and Conditions, good morals, or the rights and legitimate interests of the Company or third parties, including intellectual property, trade secrets, and data protection rules;

use the Website and Content for purposes other than the informational purposes under Article 5(1) and Article 13(1), including paid third-party access or other commercial exploitation;

use automated means to access, extract, copy, index, monitor, or analyse the Website or Content, including robots, bots, crawlers, scripts, scrapers, automated screen capture, or automated agents including AI-based agents, without prior written consent, except as necessary for ordinary public search engine operation respecting the Company's published technical restrictions;

mine text or data from the Website or Content, or use Content to create, educate, train, validate, test, tune, or improve algorithms, language models, generative systems, or other AI systems, regardless of purpose or commercial or non-commercial nature;

systematically extract and/or reuse substantial parts of accessible databases or create copies, archives, mirrors, or derivative databases of the Website or its parts beyond technical reproduction necessary for ordinary browsing;

bypass, overcome, disable, or breach security measures, technical protection, or restrictions, including request rate and volume limits, human verification, or restrictions under Article 11(1), including through proxies, VPNs, or changes to IP addresses or device or browser identifiers;

gain unauthorised access to the Website, its administration, or infrastructure, or without prior written consent investigate, scan, test, or analyse vulnerabilities or configuration, including port scans, penetration tests, automated credential guessing, or gathering technical system information;

reverse engineer, decompile, disassemble, or otherwise transform Website code, attempt source-code access, or discover its structure, logic, algorithms, or organisation, except where expressly permitted by mandatory law;

introduce, distribute, transmit, or store malicious code, viruses, Trojans, worms, spyware, ransomware, or other programs, files, scripts, or commands that could damage or disrupt the Website, Company infrastructure or systems, or others' devices, including attempting code injection through Enquiry Form fields;

cause or risk overloading, slowing, or disrupting normal Website operation, including mass or automated requests, denial-of-service attacks, or load tests;

interfere with Website operation, change, add, remove, or rearrange Content, or present the Website or parts as part of another website, app, or service, including framing, embedding, or overlaying content and advertising;

remove, hide, alter, or obscure authorship notices, trademarks, logos, other Content rights notices, accompanying metadata, or technical protection;

use the Website, Content, or accessible data for competitive activities, including competitive intelligence, third-party comparative analyses, acquiring trade secrets, or creating, developing, offering, or promoting competing products or services, or request a demonstration while concealing or misrepresenting a connection to a competitor;

impersonate others or misrepresent identity, authority, or connection to the Company, or use its name, trademarks, logos, or distinctive signs in domains, meta tags, keywords, paid advertising, social profiles, or otherwise to falsely imply endorsement, representation, or a legal relationship;

collect, process, or use personal data of Company employees, representatives, counterparties, or other Visitors, including automated email or contact extraction, for commercial messaging, recruitment, profiling, or provision to third parties;

send unsolicited commercial messages, abusive, threatening, discriminatory, or unlawful content, malicious or unlawful links, or numerous, repetitive, automated, or clearly test or false-data requests through the Enquiry Form or otherwise;

disseminate false, misleading, or defamatory statements about the Company, Software, services, employees, or representatives through the Website or communications with the Company;

use the Website to commit or prepare unlawful acts, including fraud, phishing, money laundering, third-party intellectual property infringement, or breaches of applicable sanctions or export controls;

assist, organise, commission, or facilitate actions under items 1–18 by others.

(2) These prohibitions apply regardless of technical means or access method and whether actions are performed personally, through third parties, automated agents, or persons acting on the Visitor's instructions or in their interest.

(3) They also apply to attempts, regardless of outcome.

(4) The Company may implement technical and organisational safeguards, including request limits, filtering and blocking automated traffic, IP addresses or ranges, and human verification. It may record and retain access and request data for security and detecting and evidencing violations under the Privacy Policy.

(5) Visitors discovering a vulnerability, technical error, or security gap must immediately notify [email protected], not exploit it for other purposes or extend access, and not disclose or provide the information to third parties without prior written consent.

Article 11. (1) For breaches, the Company may restrict or terminate the Visitor's access without notice, including by technical means.

(2) Visitors are liable for all damage caused by their breaches, including costs to restore normal Website operation.

(3) Where evidence of a violation exists, the Company may notify competent authorities and provide available information.

INTELLECTUAL PROPERTY

Article 12. (1) The Website and Content are exclusively owned by the Company or used on a lawful basis.

(2) These rights are protected under the Copyright and Related Rights Act, the Trademarks and Geographical Indications Act, and other applicable law.

Article 13. (1) Visitors may view the Website and Content solely for personal and informational purposes.

(2) Otherwise, without prior written consent, Visitors must not copy, reproduce, store, publish, distribute, provide to third parties, broadcast, publicly display, translate, adapt, modify, or otherwise use Content or parts, including commercially, for text and data mining, or AI training.

(3) Linking to the Website is permitted with source attribution and without changing, hiding, or presenting Content misleadingly or damaging the Company's reputation.

(4) Access and use grant no rights to the intellectual property under Article 12.

Article 14. Third-party trademarks, names, logos, and other intellectual property mentioned belong to their respective owners. Mention does not create representation, partnership, endorsement, or any legal relationship unless expressly stated otherwise.

LIMITATION OF LIABILITY

Article 15. (1) The Website and Content are provided as available, without warranties.

(2) The Company does not guarantee uninterrupted, timely, secure, or trouble-free access, or freedom from errors, inaccuracies, or omissions.

Article 16. The Company is not liable for:

1. damage from inability to access, interruptions, delays, or technical faults, whatever their cause;

2. damage to Visitors' devices, software, or data from Website access or use;

3. Visitors' decisions, actions, or omissions based on Content and resulting consequences;

4. damage from unlawful third-party acts, including unauthorised access, malicious code, or traffic redirection;

5. damage from circumstances beyond reasonable control, including force majeure, power or internet outages, hosting or communications providers' acts or omissions, or public authority acts.

Article 17. (1) The Website may link to third-party websites, platforms, or social media profiles.

(2) The Company neither controls nor is responsible for their content, operation, security, or policies. Visitors access them at their own risk under the third party's terms.

Article 18. To the extent permitted by law, the Company's liability regarding Website access and use is limited to direct and immediate pecuniary damage caused intentionally or by gross negligence.

PERSONAL DATA AND COOKIES

Article 19. (1) Personal data processing relating to Website access and use, including Enquiry Form data, is governed by the applicable Privacy Policy published on the Website.

(2) The Privacy Policy identifies the controller, purposes, legal bases, data and recipient categories, retention periods, and data subjects' rights and how to exercise them.

Article 20. Cookies and similar technologies are governed by the published Cookie Policy. Visitors may manage preferences at any time through the Website's cookie settings tool.

FINAL PROVISIONS

Article 21. (1) The Company may unilaterally amend and/or supplement these Terms and Conditions at any time.

(2) Changes take effect on Website publication unless otherwise specified.

(3) Visitors must periodically review these Terms and Conditions for changes and are responsible for remaining informed of their content and current version.

(4) Continued use after an amended version is published constitutes acceptance without further confirmation.

Article 22. (1) These Terms and Conditions apply only to the Website.

(2) For conflicts concerning Software provision and use, the Software Terms and Conditions and Individual Agreement prevail respectively.

Article 23. Communications, notices, requests, and enquiries regarding the Website and these Terms and Conditions may be sent to [email protected], made by telephone on +359 2 450 00 05, or addressed to the Company's registered office.

Article 24. If a provision is declared null, voidable, or invalid, the remaining provisions remain fully effective and mandatory statutory provisions replace it.

Article 25. (1) Matters not covered are governed by applicable Bulgarian law.

(2) Disputes arising from or relating to Website access, use, or these Terms and Conditions, including interpretation, performance, and validity, are referred for final resolution to the competent Bulgarian court.